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PURPOSE: The role of Program Manager is to maintain overall integrity and coherence in the program for its successful delivery. The role requires effective co-ordination of mentor and mentee side of operations and management of their inter-dependencies including oversight of any risks and issues arising.

LOCATION: Bangalore 

EXPERIENCE: A minimum of 4 years of relevant social sector experience or strong related sector experience, in program management and reporting.

OVERVIEW: The Program Manager has overall ownership and responsibility of a program with 100 – 150 pairs, working with 1 program coordinator and 2 mentee coordinators to ensure successful program execution.

KEY RESPONSIBILITIES:

  • 30% Planning & Organising
    • Create & own the project annual operational plan (Gantt chart, RACI) for a project with at least 100 – 150 pairs
    • Create quarterly, monthly and weekly trackers and milestones for the annual plan
    • Contribute to SOPs on mentee and mentor outreach, selection, training, matching and monitoring
    • Plan for various operational activities with the team and create relevant document structures to aid in operational processes
  • 40% Program Execution
    • Participate in at least half of the mentor selection along with the project coordinator to ensure successful completion & intake of at least 100 – 150 mentors over the program cycle
    • Deliver the full induction training (of 8 hours) to mentors selected
    • Plan and execute matching of mentors and mentees across 100 – 150 pairs
    • Read mentor logs and do regular check-ins with at least half of the mentors
    • Prepare standardized reports for mentor reviews and deliver review sessions once for each mentor in the program cycle
    • Support the team in executing a calendar of events/activities for mentors and mentees in the city during the program cycle
  • 30% Program Review & Reporting
    • Oversee selection for 100 – 150 mentees and mentors
    • Oversee successful introduction of 100 – 150 pairs in the program cycle
    • Track and report the planning of regular mentoring meetings in the program
    • Create monthly reports on key project activities
    • Report to the Senior Program Manager on a fortnightly and monthly basis on the status of program execution in line with program goals

COMPETENCIES

  • Very strong planning, organising and controlling skills
  • Very strong oral and written communication skills
  • Strong personnel management skills
  • Demonstrable ability to work to deadlines and manage a varied workload

REPORTING RELATIONSHIPS

  • Reports to Senior Program Manager.

 SELECTION PROCESS:

  • CV and covering letter
  • Telephone interview
  • Assignment/s
  • Personal interview

COMPANY OVERVIEW:

Mentor Together is an award-winning non-profit organization that has pioneered the youth mentoring movement in India. We provide children and youth facing adversity, empowering one-on-one relationships with mentors, that help them achieve their goals and dreams. We have worked with over 5,000 children and youth. We currently work across 6 cities and 4 rural and peri-urban populations. We are a distributed but tightly knit team of professionals and development sector enthusiasts. We value hard work, detail-oriented execution and perseverance.

Over 2018 – 2021, Mentor Together will work with over 20,000 young people through face-to-face and technology-mediated mentorships. We work with partners like Amdocs India, Cognizant India, Rosy Blue Foundation, Edelgive Foundation, Fidelity Management Research, Cisco India, and others.

Learn more about us at www.mentortogether.org and www.mentortogo.org. If interested, please write to careers@mentortogether.org with a cover letter and your resume. Please mention the title of this job clearly in your email.

PURPOSE: The role of a Program Coordinator is to plan efficiently and work effectively with interested volunteers and select, train, monitor and support the right set of mentors with adequate skills and the right mindsets to ensure quality mentorships are facilitated which in turn would help the organisation realise its mission and vision.

LOCATION: Bangalore & Pune

EXPERIENCE: Up to 2 years of relevant social sector experience or strong related sector experience.

OVERVIEW: The Program Coordinator is a key part of our program team. This role is an introduction to program management at Mentor Together. Individuals in this role execute a project of 70 – 100 mentorship pairs, in year 1, with the support of their mentee team and the Program Manager.

KEY RESPONSIBILITIES:

  • 80% Program Execution

 

      • Build a thorough understanding of the mentoring pre and post-match processes to be able to come up with innovative and creative solutions to operational challenges if any.
      • Plan & execute mentor outreach reaching out to at least 400 – 500 mentors, over different mediums – corporate partners, social media etc
      • Plan, conduct and transcribe at least 70 – 100 mentor interviews over the course of 1 year
      • Plan and arrange for mentor training
      • Participate in mentor-mentee matching
      • Plan for and facilitate mentor-mentee introductions
      • Read mentor logs and do regular check-ins with mentors
      • Participate in ongoing mentorship planning and support activities
      • Plan and execute review meetings with mentors and mentees

  • 15% Program Reporting

 

    • Update the internal tracking sheets (weekly, fortnightly and monthly) on a timely manner to help track progress of the program on the mentor side
    • Prepare monthly newsletter to share about project progress amongst team and mentor community

  • 5% Inventory Management

 

    • Manage accounts and inventory for project. This includes project accounts, stock of curriculum and resources, data records in digital and hard copy.

COMPETENCIES:

  • Strong planning and organising skills
  • Demonstrable ability to work to deadlines and manage a varied workload
  • Strong people skills
  • Very strong oral and written communication skills
  • Strong judgement

 

REPORTING RELATIONSHIPS

  • Reports to Senior Program Manager

SELECTION PROCESS:

  • CV and covering letter
  • Telephone interview
  • Assignment/s
  • Personal interview

COMPANY OVERVIEW:

Mentor Together is an award-winning non-profit organization that has pioneered the youth mentoring movement in India. We provide children and youth facing adversity, empowering one-on-one relationships with mentors, that help them achieve their goals and dreams. We have worked with over 4,000 children and youth. We currently work across 5 cities and 4 rural and peri-urban populations. We are a distributed but tightly knit team of professionals and development sector enthusiasts. We value hard work, detail-oriented execution and perseverance.

Over 2018 – 2021, Mentor Together will work with over 20,000 young people through face-to-face and technology-mediated mentorships. We work with partners like Amdocs India, Cognizant India, Rosy Blue Foundation, Edelgive Foundation, Fidelity Management Research, Cisco India, and others.

Join us, as we grow our programs to reach out to more and more young adults. Learn more about us at www.mentortogether.org. If interested, please write to careers@mentortogether.org with a cover letter and your resume. Please mention the title of this job clearly in your email.

 

PURPOSE: Th­­­­­­­e purpose of the role is to execute a range of activities with mentees, their communities and other stakeholders in the mentee world (NGO partners, Colleges and other partners) and record observations accurately in order to guide the program team meet the larger program objectives. The Junior Mentee Manager also contributes towards building capacity in the mentee team by participating in the training and development of mentee co-ordinators.

LOCATION: Pune

EXPERIENCE: 2 – 4 years of relevant social sector experience with a minimum of an undergraduate degree, with a postgraduate degree like MSW preferred

OVERVIEW: The Junior Mentee Manager’s primary responsibility is coordinating with the youth (ages 18 – 22) that Mentor Together works with. The JMM looks at mentee selection, delivering programs to mentees and evaluating mentee performance. The JMM manages relationships with mentee partner institutions (NGO partners, Colleges and other partners) in the city. In addition, the JMM assists the mentor team in mentor selection, training delivery and program assessments.

KEY RESPONSIBILITIES:

  • 100% Program Execution
    • Identify partner institutions for mentees (NGO partners, Colleges and other partners), make presentations on the program and secure program MoUs with Institution Heads.
    • Conduct different screening and selection activities for mentees.
    • Administer psychometric and other baseline tests. Collate data and make reports.
    • Create and analyze mentee and mentor databases in order to find suitable matches for mentors and mentees.
    • Assist in setting up mentor interviews.
    • Organize, prepare and deliver induction and on-going training to mentees.
    • Organize and conduct group activities like engagement activities with mentees at various mentee institutes
    • Collect periodical feedback from mentees through different surveys, in-person discussions.
    • Liaise with mentee partner institution heads and collect regular feedback.
    • Arrange group workshops/skill based activities for mentees with volunteers
    • Assist Program Coordinator with mentor training and mentor together promotional activities.
  • COMPETENCIES:
    • Practice with professionalism and in an ethical manner
    • Engage diversity and difference in practice
    • Apply knowledge of human behavior and the social environment
    • Strong verbal communication skills
    • Strong people skills
  • SELECTION PROCESS:
    • CV and covering letter
    • Telephone interview
    • Assignment/s
    • Personal interview

COMPANY OVERVIEW:

Mentor Together is an award-winning non-profit organization that has pioneered the youth mentoring movement in India. We provide children and youth facing adversity, empowering one-on-one relationships with mentors, that help them achieve their goals and dreams. We have worked with over 5,000 children and youth. We currently work across 6 cities and 4 rural and peri-urban populations. We are a distributed but tightly knit team of professionals and development sector enthusiasts. We value hard work, detail-oriented execution and perseverance.

Over 2018 – 2021, Mentor Together will work with over 20,000 young people through face-to-face and technology-mediated mentorships. We work with partners like Amdocs India, Cognizant India, Rosy Blue Foundation, Edelgive Foundation, Fidelity Management Research, Cisco India, and others.

Join us, as we grow our programs to reach out to more and more young adults. Learn more about us at www.mentortogether.org. If interested, please write to careers@mentortogether.org with a cover letter and your resume. Please mention the title of this job clearly in your email.